Gartner (NYSE: IT) did what companies want to do on earnings day by beating its own forecasts and raising its full-year outlook. But the stock fell anyway, plunging nearly 20% Tuesday morning and then settling to about 13% losses by 3: 30 p. m. Gartner sells research subscriptions, advice, and conferences to business and technology executives, and the measure investors watch most closely is contract value, the yearly value of those subscriptions.
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