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Bank of America CEO addresses a troubling banking problem

The process involved more paperwork than buying a car — identity verification, source-of-funds questions, and transaction-monitoring disclosures. She found it exhausting. I found it excessive. I remember the banker saying the requirements had gotten stricter “because of what happened with the big banks.” I thought about that incident when the Treasury Department announced more than $1. 21 billion in penalties against Bank of America for allegedly doing the opposite.

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